How to handle an underperforming employee

As leaders, we´ve all been faced with employees that do not perform as expected. However, before confronting the issue, it´s very important for you to determine the real reason your team member is not performing well.

Generally, an employee does not perform as you would expect due to lack of ability, training and/or coaching, leadership or willingness. Three of these causes are actually within your control, as a leader. Ask yourself the following questions to identify the cause of the issue, and then determine the right solution for it.

Ability   
1. Is this the right fit for this associate? (Solution: Consider other position)
Train or coach                    
2. Have you observed the associate perform the job well in the past? (Solution: Train or coach)
3. Has the associate received training and on-the-job coaching to do the job successfully? (Solution: Train or coach)
4. Are my expectations crystal clear? (How do I know?) (Solution: Train or coach)
5. Does the associate understand why it´s important to do the job right? (Solution: Train or coach)
6. Does the associate have the tools to do the job successfully? (Solution: Provide tools/train)
Leadership
7. Does the associate know how they´re doing; have I followed up on progress (Solution: Communicate)
8. Do I regularly recognize positive performance for this associate when appropriate (Solution: Communicate)
9. Do I show this associate that I care, and that their opinions count? (Solution: Communicate)
10. Do I hold all associates accountable equally so that everyone is committed to qualify work? (Solution: Communicate)

If you answered NO to any of the questions, you have not set the employee up for succeed. Implement the suggested solution to develop the skill in the employee, then re-evaluate for willingness.

If you answered YES to all these questions, you have done everything you can to engage the associate and know you are likely dealing with a willingness issue. Shift the responsibility for the solution to the employee through counseling.

How To Grow Your Business By Leading From Your Heart

Great leaders serve as a catalyst for bringing people together to focus and channel their creative efforts towards improving their productivity in their organization.

The ability to do this, to act as this catalyst that people actually choose to listen to and follow, isn’t something that great leaders are born with. Sure, one can of course be born with certain specific characteristics that are specifically suitable for leadership. And some of those characteristics need to exist in order for an individual to be a true leader – one that others want to and choose to follow – such as the ability to listen to others, to make people feel and know that they are recognized and appreciated for their efforts and contributions, to lift people’s spirits up instead of dragging them down, among other valuable and necessary qualities.

Great leaders have the ability to lead from their heart and with their wisdom as the essence for their leadership. They lead and live from heart to mind, not from mind to heart. To lead and live with our wisdom as our own personal guiding light is to be living a fulfilled life. It is what our core values in combination with our experience, knowledge and intelligence brings us. Our core values support us in getting to know ourselves and others, as well as in discovering what we find valuable and important. It’s in knowing and living according to our own values that we find life rich and purposeful.

It is also in knowing and living your core values that you will set a solid foundation for becoming a great(er) leader. By knowing who you are and what you stand for on all four dimensions that our human nature withholds, you will at any time be (capable of) feeling a sense of joy, compassion, balance and focus – as a human being and thereby also as a leader. This will surely be positively noticed and appreciated by the people around you. This is what makes a leader charismatic.

Great leaders are always open to new insights. They are aware of the importance of discovering new ideas as foundation for growth in all areas of life. Great leaders view life as a continuous journey of development and consider every experience as a possibility to learn something new. They are curious, observant, eager to try and to learn. They want to share their experiences with others and generously do so.

Great leaders share of themselves, openly and vulnerable from their hearts – they use their wisdom to share of their truth. This is their greatest strength as such view of life, and of development, also inspires and encourage the individuals around them to implement the same positive approach to professional, and sometimes even personal, growth. Great leaders inspire people to become the best they can be.

“Let your light shine. Be a source of strength and courage. Share your wisdom. Radiate love.” – Wilferd Peterson

Great leaders value and take time for reflection as this is an important part of ones growth journey. Take some time to reflect on and answer the following questions:

– What are the two or three most important things that motivate you?
– What values are the two or three most important ones for you – the ones that you feel brings you a deep sense of satisfaction, joy and happiness?
– What are the things that you current feel brings you the feeling of great satisfaction in the
a) physical,
b) social,
c) mental and
d) spiritual dimensions of your Life?

 

 

Are you struggling in your leadership? You don´t need to anymore. There´s a way to further excel your leadership – and simplify your life. Get in touch with us here for an initial dialogue about how our successful 12-steps process can help you succeed too!

Becoming A Conscious Leader

Conscious leadership isn´t anything complicated nor new. A conscious leader is an individual who possess awareness of himself and his role in being part of something bigger – humankind.

Conscious leaders are charismatic and very powerful, but their charisma and power is internally based and they use it only for a greater good – for causes bigger than themselves. They don´t need – or even desire – glory or to stand in the spotlight as they know that they are already – through their actions, not only words – standing in The Light.

Conscious leadership is the leadership of the Now and the Future, it´s what people are becoming increasingly drawn to.  Find out more about it in today´s video.

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Shortcut To a Business Without the Crap

smart-725843_1280Does your corporate culture set the foundation for a sustainable business without the drama that exists in “confusing” organizations? Great leaders are capable of managing – lead – their organizations through a corporate culture that embraces changes (=sustainable growth).

Through their groundwork, based on self-awareness, they have identified and set strategies that lay the foundation for a conscious, empowering culture. But how do you do that? How do you make your organization smarter?

In today´s manifesto, Geoffrey James shares some tools with you for this work. Get the manifesto Smarter Company here.

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1-Minute Playbook: How To Create a Healthy Leadership

When your employees are experiencing that they work in a healthy work environment, and theyteam building feel good, their sick leave decreases and their creativity intensifies.

But that´s not all, your employees´ loyalty to your organization as well as their solidarity towards each other increases. Naturally, all of this means that your organization´s productivity climbs. So how do you create a healthy work environment? It´s easier than you might think – you simply:

  • Set clearly defined goals and communicate these in a understandable way
  • Encourage your employees
  • Give your employees the opportunity to control their work situation and to grow, professionally and personally
  • Inform, inform and inform
  • Get your employees “onboard” by having them participate in and take ownership of decisions
  • Lead by example
  • Be aware of potential negative issues and act swiftly if problems arise

Are you struggling in your leadership? You don´t need to anymore. There´s a way to further excel your leadership – and simplify your life. Get in touch with us here for an initial dialogue about how our successful 12-steps process can help you succeed too!

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True Team Building

team buildingTeam building is much more than just recreational activities.

The purpose with teambuilding is to create a team spirit – a “we”-feeling – where your group works towards the same purpose and goals, and where all your team members work in harmony with each other.

However, improved relationships are only part of effective team performance. Find out more about true team building here: True Team Building

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Onboarding New Managers

entrepreneur-593372_1280Every phase of the onboarding process with a new employee is important, from before they begin their job, through their first month, to the successful completion of their first year.

Although most organizations do have an effective onboarding program for new hires, the practise is equally as wide-spread when it comes to current employees who are promoted to an managerial position nor external managerial new hires. It´s important to realize that regardless of an individuals previous position – internal or external – proper onboarding lowers the costs of job training and reduces stress for other co-workers and managers.

In today´s video we´re giving you tips to give your new manager´s journey within your organization a good start.

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Grow And Develop Your Team

Great Leaders Go FirstThe very soul of leadership is a leader’s commitment to growing and developing people and this is accomplished when leaders – acting as servants – use their words and actions to convey faith, hope and love to their team members.

On the flip side, when leaders communicate fear, hostility and doubt to his team members the confidence, work morale and productivity of the team takes a nose dive. The Bible explains the power of communication this way, “Death and life are in the power of the tongue. And those who love it will eat its fruit” (Proverbs 18:21).

Leaders can use their words to build people up or tear them down. Many leaders are not even aware of which of these two effects their words have on their team members.

Mastering the art of communication as a leader, means getting your team to react to what you are saying in the way that you want. However, to succeed in this, you need to educate, motivate and inspire them. You need to educate your team members about why you are asking them to do something. People will follow direction, but they will only do that reluctantly if they don’t understand why they are being asked to do something.

Your words – and you actions – should motivate your team to want to react in the way you desire. To inspire means the ability to touch someone in a positive way with your words and actions – lead by example. This will encourage your team members to do something they might not have done otherwise.

Remember that successful leaders provide the foundation and the fuel that allow others to achieve success. So keep on educate – motivate – inspire!

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Empowerment Through Effective Delegation

traffic-sign-808760_1280Empowerment of employees and task delegations are closely intertwined. Delegation is the process of giving decision-making authority to lower-level employees.

By delegating tasks to your team members you are creating a win-win-win situation. Hear Ulrika talk more about it in today´s video.

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