How to handle an underperforming employee

As leaders, we´ve all been faced with employees that do not perform as expected. However, before confronting the issue, it´s very important for you to determine the real reason your team member is not performing well.

Generally, an employee does not perform as you would expect due to lack of ability, training and/or coaching, leadership or willingness. Three of these causes are actually within your control, as a leader. Ask yourself the following questions to identify the cause of the issue, and then determine the right solution for it.

Ability   
1. Is this the right fit for this associate? (Solution: Consider other position)
Train or coach                    
2. Have you observed the associate perform the job well in the past? (Solution: Train or coach)
3. Has the associate received training and on-the-job coaching to do the job successfully? (Solution: Train or coach)
4. Are my expectations crystal clear? (How do I know?) (Solution: Train or coach)
5. Does the associate understand why it´s important to do the job right? (Solution: Train or coach)
6. Does the associate have the tools to do the job successfully? (Solution: Provide tools/train)
Leadership
7. Does the associate know how they´re doing; have I followed up on progress (Solution: Communicate)
8. Do I regularly recognize positive performance for this associate when appropriate (Solution: Communicate)
9. Do I show this associate that I care, and that their opinions count? (Solution: Communicate)
10. Do I hold all associates accountable equally so that everyone is committed to qualify work? (Solution: Communicate)

If you answered NO to any of the questions, you have not set the employee up for succeed. Implement the suggested solution to develop the skill in the employee, then re-evaluate for willingness.

If you answered YES to all these questions, you have done everything you can to engage the associate and know you are likely dealing with a willingness issue. Shift the responsibility for the solution to the employee through counseling.

How to go from auto-pilot to living and leading in context

Aristotle said “We are what we repeatedly do.” The guy knew what he was talking about.

How we choose to act and what we choose to do every day, is part of what defines us as human beings – and as leaders In today´s manifesto, Linda Fisher Thornton talks about how you can go from auto-pilot to living and leading in context, simply by becoming aware of your behavior. Get inspired here What Ethical Leaders Believe

Are you ready to take your career and your leadership to the next level? There´s an exciting, rewarding and FUN way to further excel your leadership – and in the process, simplify your life. Get in touch with us here for an initial dialogue about how our successful 12-steps process can help YOU succeed too!

 

Is Your Fear In The Way Of Your Success?

Are you convincing yourself that playing it safe in your leadership or your organization is the responsible thing to do? Wrong. As a leader, courage to act is really the foundation for success and for leading a sustainable organization.

The courage to making hard decisions, to go against what might be seen as the norm and the ability to be brave in facing possible hardship is all part of being a great leader. Make sure that you keep yourself and your organization moving forward and are not using any of these 10 excuses for avoiding risks.

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Shortcut To a Business Without the Crap

smart-725843_1280Does your corporate culture set the foundation for a sustainable business without the drama that exists in “confusing” organizations? Great leaders are capable of managing – lead – their organizations through a corporate culture that embraces changes (=sustainable growth).

Through their groundwork, based on self-awareness, they have identified and set strategies that lay the foundation for a conscious, empowering culture. But how do you do that? How do you make your organization smarter?

In today´s manifesto, Geoffrey James shares some tools with you for this work. Get the manifesto Smarter Company here.

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Can´t Afford To get An MBA?

board-928381_1280Although I´m a big advocate for higher education, the truth is that a Master´s degree isn´t necessary for you to have in your back pocket in order to start your own company (although it´s definitely a huge plus if your ambition is to land an executive job, and all the fun benefits that come with such role!).

So if you, for some reason, feel that an MBA isn´t in your nearest future, don´t worry about it. You can still learn a lot about how to master a business, without spending a fortune. Read about it here in today´s manifesto, Personal MBA.

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1-Minute Playbook: How To Create a Healthy Leadership

When your employees are experiencing that they work in a healthy work environment, and theyteam building feel good, their sick leave decreases and their creativity intensifies.

But that´s not all, your employees´ loyalty to your organization as well as their solidarity towards each other increases. Naturally, all of this means that your organization´s productivity climbs. So how do you create a healthy work environment? It´s easier than you might think – you simply:

  • Set clearly defined goals and communicate these in a understandable way
  • Encourage your employees
  • Give your employees the opportunity to control their work situation and to grow, professionally and personally
  • Inform, inform and inform
  • Get your employees “onboard” by having them participate in and take ownership of decisions
  • Lead by example
  • Be aware of potential negative issues and act swiftly if problems arise

Are you struggling in your leadership? You don´t need to anymore. There´s a way to further excel your leadership – and simplify your life. Get in touch with us here for an initial dialogue about how our successful 12-steps process can help you succeed too!

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1-Minute Playbook: Ethical Rules for Business

Business ethics are moral standards that a business follows and they are key factors in how a business is defined. Your ethical rules can make or break your success.

This week´s 1-Minute Playbook tips are sent straight from our kick off, off “The Executive Program: Leading the Enterprise”, in Tulum, Mexico. Enjoy!

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Success Through Marshall Goldsmith´s AIWATT

Q3P6NCT23EFor you to be successful in making a particular change, it´s important that you are both motivated to change and are confident about making that specific change.

“We are geniuses at coming up with reasons to avoid change. We make excuses. We rationalize. We harbor beliefs that trigger all manner of denial and resistance. As a result, we continually fail at becoming the person we want to be.”

The words are those of leadership guru and mentor Marshall Goldsmith. In the manifesto “AIWATT and the Empty Boat” he shares a simple technique for becoming the person you want to be. You can get the manifesto here, AIWATT

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1-Minute Playbook: What Does Your Body Language Say?

woman-801872_1280Our body language plays a key role in our communication. What you do – your body language – is equally as important as what you say. If not even more so.

If you want people to speak up, don’t multitask when they talk to you. Focus on the one who´s speaking by turning your head and torso to face them directly and make eye contact. Leaning forward, nodding, and tilting your head are other nonverbal cues to show that you are paying attention. It’s important to hear people. It’s just as important to make sure that they know you are listening.

Unconsciously imitating someones body language, is a nonverbal way of saying that they agree with or like you. When you mirror other people with intent, it can be an important part of building rapport and nurturing feelings of mutuality. Mirroring starts by observing a person’s facial and body gestures and then subtly letting your body take on similar expressions and postures. By doing that, you will make the other person feel understood and accepted.

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Onboarding New Managers

entrepreneur-593372_1280Every phase of the onboarding process with a new employee is important, from before they begin their job, through their first month, to the successful completion of their first year.

Although most organizations do have an effective onboarding program for new hires, the practise is equally as wide-spread when it comes to current employees who are promoted to an managerial position nor external managerial new hires. It´s important to realize that regardless of an individuals previous position – internal or external – proper onboarding lowers the costs of job training and reduces stress for other co-workers and managers.

In today´s video we´re giving you tips to give your new manager´s journey within your organization a good start.

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